Last updated: [DATE]
These Terms of Service ("Terms") govern your use of the Retains platform, operated by [YOUR LEGAL ENTITY NAME] ("Retains", "we", "us"). By creating a brand account or using the platform, you agree to these Terms.
Retains provides a white-label gift card and store-credit management platform for multi-outlet brands — covering issuance, activation, redemption, reconciliation, notifications, and reporting across online and offline outlets.
You must provide accurate information when creating a brand account and are responsible for the security of your login credentials and for the actions of any outlet staff accounts you create under your brand.
You agree not to use Retains to issue fraudulent or fictitious gift cards, to resell platform access without authorization, or to use the platform in violation of applicable law. We may suspend accounts that violate this section.
Retains provides the technology platform. The issuing brand is solely responsible for honoring gift cards and store credit issued through Retains at its own outlets, and for the underlying goods or services those cards can be redeemed for.
Retains and its logo are the property of [YOUR LEGAL ENTITY NAME]. Your brand's own content, logos, and data remain your property.
You may stop using Retains at any time. We may suspend or terminate accounts that violate these Terms. Outstanding fees remain payable upon termination, and we will provide reasonable time to export your data.
To the extent permitted by law, Retains is not liable for indirect, incidental, or consequential damages arising from use of the platform. Our total liability is limited to the fees you paid us in the preceding three months.
We may update these Terms from time to time. We'll update the "Last updated" date above, and material changes will be communicated to brand admins in advance.
These Terms are governed by the laws of India, with courts in [YOUR CITY] having exclusive jurisdiction.
Questions about these Terms? Reach us via our Contact page.